General Terms

Eligibility to Use Services

Our services are intended for residents of Singapore aged 55 years or older seeking sanatorium and wellness retreat programs.

Individuals must be at least 55 years old to register and participate in SeniorResortHub's wellness offerings.

Users agree to make lawful use of our services and not engage in activities that are fraudulent, harmful, or violate applicable laws.

Services are available solely within Singapore; users outside this jurisdiction may have limited access or restrictions.

Account Creation and Maintenance

To utilize certain features of SeniorResortHub, you may need to create an account and provide accurate personal information.

You are responsible for maintaining the accuracy and completeness of your account data to ensure effective service delivery.

Protect your account credentials and notify us promptly of any unauthorized access or suspicious activity.

Accounts are personal and non-transferable. Sharing login details with others is prohibited.

Inform SeniorResortHub immediately upon discovering account compromise so appropriate measures can be taken.

We reserve the right to suspend or terminate accounts that violate terms or pose security risks.

Service Description

SeniorResortHub offers curated access to sanatorium and wellness retreats designed to support senior health and wellbeing.

Services may be modified, suspended, or enhanced at our discretion to improve user experience or comply with regulations.

We strive to maintain continuous service availability but disclaim liability for interruptions due to maintenance or unforeseen events.

User Conduct Rules

Users must adhere to the following guidelines to ensure a respectful and safe environment:

• Respect other participants and staff at all times.
• Do not engage in discriminatory, abusive, or disruptive behavior.
• Follow health and safety protocols specified by the retreat management.
• Provide truthful information during registration and usage.
• Abstain from unauthorized commercial use of the platform.
• Report any violations or concerns to our support team promptly.
• Comply with all relevant laws and regulations while using the services.

User Content Policy

Users may submit reviews, testimonials, and other content relating to their experiences at SeniorResortHub.

You retain ownership of your submitted content but grant SeniorResortHub a license to use, display, and distribute it in connection with our services.

Content license is non-exclusive, worldwide, royalty-free, and sublicensable for promotional purposes.

You are responsible for ensuring your content does not infringe on third-party rights or contain inappropriate material.

We reserve the right to remove content that violates policies or is deemed harmful without prior notice.

Intellectual Property Rights

All content, activity, and materials on SeniorResortHub are protected intellectual property owned by or licensed to us.

• You may not reproduce, modify, or distribute our intellectual property without written consent.
• Using our branding in a misleading manner is prohibited.
• Any unauthorized use will be subject to legal action where necessary.

Paid Services Terms

Certain wellness retreat bookings and premium services require payment following the terms below.

Prices are clearly stated at the time of purchase and are subject to applicable taxes and fees.

Payments must be made through authorized channels specified by SeniorResortHub.

Subscription plans, where available, will be billed periodically as per the chosen package.

Refund requests will be reviewed case-by-case and processed in accordance with our cancellation policy.

Cancellations must be notified within specified timeframes to qualify for partial or full refunds.

Users are responsible for any taxes related to their purchases as required by Singapore law.

Prices may be updated from time to time with advance notice to existing customers.

Failure to pay may result in service interruption or account suspension until resolved.

Disclaimer of Warranties

Services are provided 'as is' without warranties of any kind. SeniorResortHub does not guarantee specific health outcomes from our retreats.

Limitation of Liability

SeniorResortHub is not liable for indirect, incidental, or consequential damages arising from use of services, except where prohibited by law.

Third-Party Services

We may provide access or links to third-party offerings but do not control and are not responsible for their content or practices.

Termination of Use

We may terminate or restrict your service access if you violate terms or pose risks to other users or our platform.

Termination results in loss of access and does not relieve you from obligations accrued prior to termination.

Privacy Commitment

We prioritize your privacy and handle personal data in accordance with our Privacy Policy and Singapore’s Personal Data Protection Act.

Communications

By using our services, you consent to receive communications relevant to bookings, service updates, and offers from SeniorResortHub.

Changes to Terms

SeniorResortHub may revise these terms periodically. Continued use after changes constitutes acceptance of the updated terms.

Governing Law

These terms are governed by the laws of Singapore, and disputes will be subject to its courts' jurisdiction.

Dispute Resolution

We encourage resolving disputes amicably through negotiation before pursuing legal remedies.